PRIVACY POLICY

This Privacy Policy (“

Policy

”) describes the policies and procedures on the collection, use, disclosure and protection of your information when you access and/or use the web portal website https://geoiq.io/ including the related software and other applications, if any, and functions and features thereof (“

Platform

”) owned and operated by Quantduo Technologies Private Limited, having its registered office at Urban Vault, No. 591, Ground Floor,15th Main Road, 22nd Cross Road, HSR Layout, Bangalore-560102, Karnataka, India (“

Company

”).
Any reference to “

you

” or “

your

” or “

user

” (if applicable) refers to you as the visitor, subscriber or user of the Platform and/or any features of functionalities on the Platform. Any reference to “

we

”, “

our

” and “

us

” shall refer to the Company.
Please read and understand this entire Policy carefully to learn about the Company’s information gathering, usage, storage, processing and dissemination practices. The Policy specified herein is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
The information provided on the Platform is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Platform from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
This Policy applies only to our online activities and is valid for visitors to our Platform with regard to the information that they shared on the Platform or was collected by us. This Policy is not applicable to any information collected offline or via channels other than this Platform.

Protecting the Privacy

All information submitted by the users on the Platform shall be safeguarded and protected. The Company is committed to protecting the privacy, confidentiality, accuracy and security of the information that it collects, uses, retains and discloses in the course of conducting business and providing the services. This Policy will protect the information provided by you and will be used for the purposes of providing services to you through the Platform and any other administration purposes relevant to any products/services provided by the Company.

CONSENT

By accessing and/ or using the Platform and the services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing, in certain specific cases, of your information as described and collected by us in accordance with this Policy.

If you do not agree with the Policy, please do not use or access the Platform. You always have the option to not provide information by choosing not to use a service or feature or resource on the Platform.

INFORMATION WE COLLECT AND MANNER OF COLLECTION

Generally, we do not collect any personal information. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
The information from third-party providers or external APIs (such as the Google API) will be collected only if explicit consent and access is granted by users to do the same, during the signup process.
Please note that we do not knowingly collect or store personal data unless permitted by law or provided to us under a contract.
When you use the Platform, we collect and store your Information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide activities, services, features or resources available on the Platform in a customised manner to make your experience safer and easier.
In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. We may collect your non-personal information, just by you browsing/ downloading the Platform.

You always have the option to not provide information by choosing not to use a service or feature or resource on the Platform.

We may automatically track certain information about you based upon your behaviour on the Platform. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the link/ URL that you just came from (whether this URL is on our Platform / app or not), which URL you next go to (whether this URL is on the Platform or not), your computer browser information, and your IP address.
When you access the Platform or otherwise deal with the Company entity through an external APIs, you are authorizing the Company to collect, store, and use and retain such information and content in accordance with this Privacy Policy.
We may use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Most cookies are "session cookies" meaning that they are automatically deleted from your device at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain services, features or resources on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information.
If you choose to post messages on our message boards, if available, or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information into a file specific to you.
We collect passively tracked data primarily for purposes of administering, protecting and improving our Platform and our systems, to better understand the preferences of our site visitors, to identify server problems, to compile aggregated statistics about site usage, and to help personalize your experience on our site.

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.
  • Providing customer service.
  • Conducting research.
  • Providing safety and security services.
  • Conducting research or performing surveys.

The Company undertakes not to disclose (includes selling, sharing and renting) your personal information, if any, collected by the Company at any time to any third party without your consent except in accordance with this Policy. However, the Company reserves the right to disclose information in good faith:

  1. a) if required by law or any authority.
  2. b) to protect and defend rights and interests of the Company, employees/ agents of the Company , other users or the general public.
  3. c) to enforce Terms of Use and other policies of the Company.
  4. d) to address concerns raised by a third party.

By using this Platform, you hereby authorize the Company to contact you via calls, mails and/or text messages or by any other similar means using the contact details so provided, to furnish you with information regarding our various services currently available or as may be added or made available at any future date. In the event you do not wish to receive such information, you may unsubscribe to the facility.
In our efforts to continually improve our product and Service offerings, we collect and analyse demographic and profile data about our users' activity on our Platform.
We identify and use your IP address to help administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
The Company may also use all the data and information, generated in the course or on account of provision of Services, on an anonymous basis for analytics purposes.
Information collected can be used by the Company within the Company or by its affiliates/ contractors/ agents for analysis and determination of statistics, demand and supply, pattern of usage etc.
The Company may use the user’s data collected from external APIs (such as the Google, or other service providers which the Company integrates with the Services from time to time) for the purpose of allowing them to access and use the activities, services, features or resources available on the Platform.
The Company may retain the user’s information for as long as their account is active or as needed to provide them the services, comply with the Company’s legal obligations, resolve disputes and enforce the Company’s agreements. Please note, the user’s information may remain stored in archive on the Company’s servers even after the termination of the user’s association with the Company.

LOG FILES

The Company follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

COOKIES AND WEB BEACONS

Like any other website, the Platform uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We may automatically receive and collect certain anonymous information in standard usage logs through our web server, including computer-identification information obtained from “cookies”.
Our Platform may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies. If they do so, note that some parts of the Platform may not function properly.

ADVERTISING PARTNERS AND PRIVACY POLICIES

You may consult this list to find the privacy policy for each of the advertising partners of the Company. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on the Platform, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that the Company has no access to or control over these cookies that are used by third-party advertisers.

THIRD PARTY PRIVACY POLICIES

The Company's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

Sharing of information

With Service Providers

We may share your Information, on a need-to-know basis, with third parties that provide services to help with our business activities. These third parties are authorized to use your information only as necessary to provide certain services to us, including but not limited to:

  • Providing cloud infrastructure.
  • Sending transactional and service communications and social media advertising services.
  • Sending marketing communications.
  • Providing customer service.
  • Conducting research.
  • Providing data analytics services.
  • Providing safety and security services.
  • Conducting research or performing surveys.
  • Payment processing and facilitation. or
  • Other professionals engaged by the Company viz., consultants, lawyers, accountants, and other professional service providers.

With Other Third Parties

We may share your information with other third-party business partners strictly on a need-to-know basis, for the purpose of enhancing our services or providing additional services on request. If you do not want us to share your information with third-party business partners, please contact us at the contact information below.
Additionally, we may share your information if we choose to sell, transfer, or merge parts of our business or our assets with third parties. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your information in the same way as set out in this Policy.

The Company may share a user’s information other than as described in this Policy, with prior consent of such user

Rights and Obligations of the Users

To help the Company protect Information, the users are required to maintain the privy of login credentials and other information required by them to access or use the Platform. The users are also prohibited from communicating information provided by the Company to a third party unless required by law or in compliance with agreements entered between users and the Company.
You shall always have an option to withdraw your consent for collection and use by the Company of your information by intimating the Company about such withdrawal by writing to the Company at the below mentioned contact information. In case, you withdraw your consent for collection, storage and use of your information by the Company, the Company shall be entitled to restrict, control or terminate your access and use of all or any of the activities, services, features or resources available on the Platform.

Disclaimer as to Loss

Although, the Company has ensured the security of the information collected, considering the open nature of internet, such Information may be accessed by unauthorised entities/ software/ codes in a cyber-security incident. The Company assumes no liability whatsoever with respect to access of Information in case of a cyber-security incident.

Security Measures

The Company adopts generally accepted, reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of the your Information, username, password, transaction information and data stored on the Platform.
The Company deploys reasonable security measures in place to protect the loss, misuse, and alteration of the information under its control. Once the user’s information is in the Company’s possession the Company adheres to reasonable security guidelines, protecting it against unauthorized access.
The user’s information will primarily be stored in electronic form however certain data can also be stored in physical form.
The Company may also use such Information for purposes of safety, security, fraud prevention and detection, and research and development for as long as it retains such information.
Only authorized personnel have access to your Information. Our systems and procedures are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, and destruction of your information. Our commitment to security extends to the contracts and agreements that we sign with external suppliers and service providers. We will retain your Information only as long as is required for the purposes for which it was collected and/or any legal or regulatory requirements. We shall only make use of, disclose and/or store your Personal Information in a secure and confidential manner.
We follow generally accepted industry standards to protect the personal information submitted to us. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use industry best practices to protect your Personal Information, we do not guarantee its absolute security.
The Platform stores all data with the cloud platforms provided by third party cloud services providers (“

Cloud Provider

”). The Cloud Provider has security measures in place to protect the loss, misuse and alteration of the information. You acknowledge that the standards followed by the Cloud Provider are not within control of the Company and are liable to change from time to time. You agree that it is in your interest to review from time to time the security standards, practices and policies adopted by the Cloud Provider to confirm that there are no changes that you are not comfortable with.
You acknowledge that the standards followed by the Cloud Provider are not within control of the Company and are liable to change from time to time.

Changes to this Policy

We reserve the right to modify this Policy at any time. In the event that we do so, the updated privacy policy shall be posted on our Platform and it will be incumbent upon you to review the same periodically. However, if we materially change our privacy practices we will notify you by sending an email or by posting a notice on our Platform.

Withdrawal of Consent

You shall always have an option to withdraw your consent for collection and use by the Company of your information by intimating the Company about such withdrawal by writing to the Company at the below mentioned contact information. In case, you withdraws your consent for collection, storage and use of your information by the Company, the Company shall be entitled to restrict, control or terminate its access and use of all or any of the activities, services, features or resources available on the Platform.

Contact Information

If you have any questions about this Privacy Policy, the practices of this Platform, or your dealings with this Platform, please contact us at:

Email: legal@geoiq.io

Address: Urbanvault 591, GF, 22nd cross, 15th Main Rd, HSR Layout, Bengaluru, 560102

geoIQ

Urbanvault 591, GF, 22nd cross, 15th Main Rd, HSR Layout, Bengaluru, 560102
Contact us - hello@geoiq.io

© Quantduo Technologies Pvt Ltd 2023.

All rights reserved.

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